From next week, patients who have the NHS App installed on their mobile devices will be able to view their appointment letters and information from us much more quickly and easily.
The NHS App is a quick, secure and convenient way to see your health information at a glance.
Accessing your letters and information through the app will help save the NHS resources and is a far greener approach than printing and sending letters via the post.
Patients will still be able to access their letters and appointment information through our DrDoctor portal, though by using the NHS App you’ll no longer need to enter your surname, date of birth and postcode to get your one-time access code.
Patients who do not have access to a mobile device will still receive their letters through the post. We will automatically send a paper copy if the letter hasn’t been viewed digitally within 72 hours.
What else can I see in the NHS App in terms of my care at Calderdale and Huddersfield NHS Foundation Trust?
You can already see upcoming appointments in the NHS App. You can also see historical appointments dating back to the 27th March 2024 when we moved to DrDoctor who now manage our appointments for us.
Appointment reminders are also shared in the NHS App.
Do I need to do anything in advance to see my letters and appointments?
If you have the NHS App, please ensure you have your notifications switched on. That way you’ll get an instant message that an appointment letter is ready to view. It may take 24 hours for your notifications to take effect.
When will appointment letters be available in the app?
We expect appointment letters to be available between Tuesday 21st and Thursday 23rd January.
