Visiting, staying in touch and dropping off personal items
We have a person-centred approach to in-person visiting. We support our patients to receive visits from carers and people who are important to them.
Here is a summary of our information:
- We can only accommodate two visitors per patient at any one time. If you wish for more than two people to visit, please speak to the nurse in charge.
- In some of our wards, we do not recommend children visiting. If you wish to visit with a child under the age of 16, please speak to the nurse in charge. If visiting with children, please ensure that they are supervised at all times.
- If a ward is very busy, there may be occasions when we ask you to step out from time to time, to support patient care.
Please see the sections below for visiting guidance for different areas.
Support for Unpaid Carers. Within our hospitals we welcome carers outside of usual visiting times and they have the right to stay throughout the day or night on our wards. Read more in on our Supporting Unpaid Carers page.
How you can help us prevent the spread of infection
- You are not required to wear a face mask when visiting our hospitals, however we still have these available should you wish to wear one.
- Hand hygiene is essential in preventing the spread of infection, so please clean your hands with the alcohol gel provided when entering and leaving our wards/departments/hospitals/health centres.
- We respectfully ask that you do not sit on the beds. We have plenty of chairs available for visitors.
- Please do not visit if you are feeling unwell with symptoms such as a fever, diarrhoea, vomiting or a cough. It's our priority to protect our vulnerable patients and our staff and we thank you for your support.
Adult inpatient wards
Our recommended visiting hours on our adult inpatient wards are between 10am and 8pm.
Accompanying a patient to A&E or our Same Day Emergency Care units
These departments are by their nature, generally very busy. We support patients to bring one accompanying person with them when attending these areas.
Visiting a patient in the Intensive Care Unit (ICU)
- Visiting is recommended between 12pm and 4pm and again from 5pm to 7pm each day
- Please speak to the nurse in charge if you wish to visit outside of these times
Visiting a child in hospital
- We have a policy of 24-hour visiting for parents / guardians/ main carer, but only one parent is recommended to stay overnight unless their child is critically ill
- Siblings and friends of the patient who are under 16 years can visit at the discretion of the patient / parent / guardian / carer at a time most appropriate. The Nurse in Charge will support with identifying the most appropriate time
- An adult must be present to supervise visiting friends who are under the age of 18 years
Maternity services
It is our priority to ensure that all pregnant women having their maternity care with us in hospital or in the community receive safe and personalised care. Our recommended visiting times policies are:
Antenatal / Postnatal appointments
- Two support persons at booking appointment
- One support person at all other antenatal appointments
- Children under the age of 16 are not able to accompany women during ultrasound scan appointments
Induction of labour and elective C-Section
- During induction of labour, one birth partner is welcome between 8am and 10pm, with any overnight visiting arrangements to be made on an individual basis with the patient, birth partner and Labour Ward Co-ordinator.
- Up to two additional visitors are welcome between 2pm and 8pm.
- For patients admitted to the ward between 9pm and 8am, birth partners will be supported to visit for a two-hour “settling in” period.
Labour and birth
- Two birth partners are welcome throughout labour and birth
- For women who require theatre, only one birth partner may accompany them in theatre
Antenatal and Postnatal wards
- One birth partner recommended between 8am and 9pm
- Two additional visitors between 2pm and 8pm
- We recognise that siblings play an important role, so we welcome siblings onto the ward. Please ensure they are supervised at all times
Neonatal Unit visiting
- Both parents (or nominated authorised person) are welcome to be with their baby 24-hours a day
- Two visitors at the cot side welcomed daily between 8am and 8pm
- We have quiet times between 12pm and 2pm daily which visitors are asked to respect. Visitors can remain in the day room during these times
- We recognise that siblings play an important role, so we welcome them onto the ward. Please ensure they are supervised at all times
Attending outpatient appointments
- Patients attending outpatient appointments (both children and adult) are welcome to be accompanied by two people during their visit
- We ask patients not to arrive more than 15 minutes before their scheduled appointment time to reduce crowding within these areas
Patients who are receiving palliative or end-of-life care
We understand this can be a distressing time for families, loved ones and carers. We welcome you to spend time together outside of our recommended visiting times if the patient is receiving palliative or end-of-life care. Please speak to a member of staff about how we can support you.
Visiting charters
Each of our wards has a visitor charter at their entance. The charters set out guidelines that both staff and visitors need to adhere to, and explain what you can expect from us during your visit and what we would like from you in return.
Stay in touch using our Letter to a Loved One service
A dedicated way for relatives, friends or carers to post a message to their loved one who is currently an in-patient. We will deliver your messages between 10and 5pm Monday to Friday in the hope it will brighten their day and aid in their recovery – send your message here
Dropping off belongings
- Please ensure all items are identified with the patient’s name
- We ask that only essential items are brought onto hospital sites as patients have limited space at the bedside. We recommend things like personal toiletries, comfortable clothing for the daytime, pyjamas, slippers and a dressing gown.
- Please bring any medication that the patient takes at home.
- If your relative has a mobile phone or tablet device then you may wish to bring one in, along with a charger. Please let the nurse in charge so we can add it to our patient belongings register
- We are unable to store hot or cold food, so please do not bring perishables. If you wish to bring snack foods, please keep these to a minimum to ensure bedspaces do not become cluttered
Ward and Unit telephone telephone numbers
Here are our main ward telephone numbers. Should you not see a number you require, please call the switchboard:
- Calderdale Royal Hospital 01422 357 171
- Huddersfield Royal Infirmary 01484 342 000
Sometimes in exceptional circumstances we may temporarily close a ward - for example due to a COVID outbreak. We will make every effort to contact relatives prior to their next visit so they are aware.
Calderdale Royal Hospital | Contact number |
Coronory Care Unit | 01422 22 4262 |
1A Birth Centre | 01422 22 2136 |
2A | 01422 22 3666 |
2B | 01422 22 3221 |
2C | 01422 22 3203 |
2D | 01422 22 2141 |
3A | 01422 22 3277 |
3B | 01422 22 4226 |
3C | 01422 22 4563 |
3D | 01422 22 4477 |
4A | 01422 22 4249 |
4C | 01422 22 4925 |
4D | 01422 22 3271 |
Gynae Assessment | 01422 22 4979 |
5A | 01422 22 3501 |
5B | 01422 22 3502 |
5C | 01422 22 2540 |
5D | 01422 22 3504 |
6A | 01422 22 3248/3201 |
6B | 01422 22 3633 |
6C | 01422 22 3636 |
6D | 01422 22 4524 |
7A | 01422 22 3701 |
7B | 01422 22 3702 |
7C | 01422 22 3703 |
7D | 01422 22 3704 |
8A | 01422 22 3801 |
8B | 01422 22 3658 |
8C | 01422 22 3813 |
8D | 01422 22 2589 |
Huddersfield Royal Infirmary | Contact number |
Discharge Lounge | 01484 34 2178 |
Frailty Same Day Emergency Care (Frailty SDEC) | 01484 34 2028 / 3472 |
Medical Same Day Emergency Care (Medical SDEC) | 01484 35 5886 |
Ward 1 Surgical Assessment Unit Female | 01484 34 2170 |
Ward 1 Surgical Assessment Unit Male | 01484 34 2179 |
Ward 2 ICU | 01484 34 2452/2453 |
Ward 4 Paedatrics | 01484 34 2482 |
Ward 5 Geriatrics | 01484 34 3636 |
Ward 6 Female | 01484 34 3297 |
Ward 6 Male | 01484 34 3296 |
Greenlea Unit (Chemotherapy) | 01484 34 5068 |
Greenlea Unit (Oncology) | 01484 34 3600 |
Ward 8 Acute Floor Clerk | 01484 34 3345 |
Station 1 | 01484 34 5641 |
Station 2 | 01484 34 5644 |
Station 3 | 01484 34 5643 |
Ward 9 Male | 01484 35 5295 |
Ward 9 Female | 01484 35 5293 |
Ward 9 Reception | 01484 35 5339 |
Ward 10 | 01484 35 5746 |
Ward 10 A Side | 01484 35 5752 |
Ward 10 B Side | 01484 35 5751 |
Ward 11 Ward Clerk | 01484 34 3406 |
Ward 11 Male | 01484 34 3429 |
Ward 11 Female | 01484 34 3430 |
Ward 12 Oncology/Haematology | 01484 34 2475 |
Ward 14 | 01484 34 7190 |
Ward 15 Elderly Male | 01484 35 5606 |
Ward 15 Elderly Female | 01484 35 5605 |
Ward 15 Elderly Ward Clerk | 01484 35 5659 |
Ward 17 Gastroenterology - female | 01484 35 5827 |
Ward 17 Gastroenterology - male | 01484 35 5830 |
Ward 18 Isolation Ward | 01484 34 4202 |
Ward 19 Orthopaedics | 01484 35 5944 |
Ward 20 Ward Clerk | 01484 34 2974 |
Ward 20 Complex Care Elderly Female | 01484 34 2547 |
Ward 20 Complex Care Elderly Male | 01484 34 2804 |
Ward 21 Orthopaedics Ward Clerk | 01484 35 5804 |
Ward 21 Beds 1-8 | 01484 35 5803 |
Ward 21 Beds 9-18 | 01484 35 5802 |
Ward 22 Surgical Clerk | 01484 34 4205 |
Ward 22 Surgical B Side | 01484 35 5262/5265 |
Ward 22 Surgical A Side | 01484 35 5263 |