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Accessibility

Accessibility statement for Calderdale and Huddersfield Foundation Trust website

This accessibility statement applies to www.cht.nhs.uk only.

This website is run by Calderdale and Huddersfield Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

The website is designed to be compatible with assistive technologies and the last two versions of the browsers: Chrome, Firefox, Edge and Safari. In older browsers, some aspects of the website may not display optimally. The website is not designed for Internet Explorer.

Where we provide links to other organisation’s websites we do not take responsibility for their accessibility standards.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Alternative text is missing from some images
  • Alternative text is likely insufficient or contains extraneous information
  • Redundant title text is present throughout the site
  • The link text contains extraneous text or may not make sense out of context
  • A table is present on the page without any headings defined
  • Skipped heading level and empty headings
  • Fieldsets are missing a legends
  • Embedded YouTube videos aren’t fully accessible
  • Some of our videos do not have captions or audio descriptions. We also link to videos that we do not own that may not have captions and full accessibility in place 
  • Most PDF’s, PowerPoints and Word documents are not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email webteam@this.nhs.uk
  • call 01484 355420

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

E-mail: webteam@this.nhs.uk

Phone number: 01484 355420

Address:
Unit 13
Ainley Bottom
Ainleys Industrial Estate 
Elland
West Yorkshire
HX5 9JP

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

If you contact us before your visit we can arrange Interpreting provision, which is provided by:

  • The Big Word - for users whose first language is not English
  • Topps Language Solution - for users requiring Deaf Support Services (British sign language)

Find out how to contact us.

Technical information about this website’s accessibility

Calderdale and Huddersfield Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • 1.1.1 Non-text Content (Level A) - Missing alternative text
  • 1.1.1 Non-text Content (Level A) - Alternative text is likely insufficient or contains extraneous information
  • 1.1.1 Non-text Content (Level A), 1.3.1 Info and Relationships (Level A), 2.4.6 Headings and Labels (Level AA), 3.3.2 Labels or Instructions (Level A) - Fieldset missing legend
  • 1.3.1 Info and Relationships (Level A) and 1.3.2 Meaningful Sequence (Level A) - A table is present without any headings defined
  • 1.3.1 Info and Relationships (Level A), 2.4.1 Bypass Blocks (Level A), 2.4.6 Headings and Labels (Level AA) - Skipped heding level and empty headings
  • 2.1.1 Keyboard (Level A) - Broken same-page link
  • 2.4.4 Link Purpose (In Context) (Level A) Suspicious link text- The link text contains extraneous text or may not make sense out of context
  • 4.1.2 Name, Role, Value (Level A) Elements must only use allowed ARIA attributes - Embedded or linked YouTube videos are present and may not be fully accessible
  • 1.2.1 Prerecorded Audio-only and Video-only (Level A), 1.2.2 Captions (Prerecorded) (Level A) and 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) - Embedded or linked YouTube videos are present and may not be fully accessible
  • Redundant title text is present throughout the site
  • The site makes use of multiple PDFs, Word documents and PowerPoints. Some are a legal requirement. These are not accessible to some screen reader software. 

What we’re doing to improve accessibility

We are working to fix the issues to improve the overall accessibility of this website for our visitors. Issues caused by the Embed Job Board powered by TRAC in the ‘Working for us’ section have been highlighted to the third-party company on 18/10/2023 asking if they can fixed the accessibility issues and roll-out an update. These issues are:

  • Non-text Content (Level A), 1.3.1 Info and Relationships (Level A), 2.4.6 Headings and Labels (Level AA), 3.3.2 Labels or Instructions (Level A) - Fieldset missing legend
  • 2.1.1 Keyboard (Level A) - Broken same-page link

We will update this statement as and when the issues stated above are fixed.

Preparation of this accessibility statement

This statement was prepared on 21st February 2020. It was last reviewed on 17th July 2024.

This website was last tested on 17th July 2024. The test was carried out by The Health Informatics Service Web Department. We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible www.cht.nhs.uk is.

We used this approach to deciding on a sample of pages to test:

  • Looked at all mediums used on the site for example text, images, maps, videos, forms etc
  • Added at least one page per item to our sample list
  • Always include the homepage
  • We used Lighthouse to audit each page in the sample for accessibility issues.
  • We used Wave to automatically test for accessibility issues on pages that do not need users to sign in.
  • We used Axe DevTools to test for accessibility issues on pages that do not need users to sign in.

Read the full Accessibility Test Report