Your Telephone Appointment

Telephone appointments can save you time and money travelling to one of our hospitals.

You may also feel more comfortable talking about your health in your own home.  It might also be more convenient to leave your workplace or setting to speak on the phone rather than have a video appointment or face to face visit.

We're not always able to offer you a telephone appointment. This might be because you need:

  • blood tests or scans
  • an examintion

We'll send you a letter or email with a link to view a letter with details of your telephone appointment, including the time and date.

Our clinician will call at this time and date on the phone number we have for you in our system.

The telephone number we use to call you:

This will be the number that:

  • we use for text message appointment confirmations
  • is listed on your appointment letter, if we sent one

If you need to update your details on our system, please contact the department who your telephone appointment is with.


We will try our best to call you at your appointment time.

The incoming call with appear as 'number witheld' or 'No Caller ID'

Occasionally there might be a short delay if our clinician needs to spend a little longer with another person.