Patient Initiated Follow Up (PIFU)
What is a ‘patient-initiated follow-up’ (PIFU)?
A patient-initiated follow-up, also known as PIFU, means that you are in control of making your own follow-up appointments should you need one, or if your circumstances change.
Attending regular outpatient appointments scheduled by the hospital can cause unnecessary anxiety and may not always be required. Sometimes, your condition may flare up in between regular booked appointments and it is during this time that you may need our advice
PIFU is not a replacement for urgent medical advice. If you require urgent medical advice, you should contact your GP, NHS 111, your local walk-in centre or, if you are very unwell, your local Emergency Department (A&E).
PALS
The Patient Advice and Liaison Service (PALS) ensures that the NHS listens to patients, relatives, carers and friends, answer questions and resolves concerns as quickly as possible.