National Cancer Patient Experience Survey
What is the National Cancer Patient Experience Survey (NCPES)
The National Cancer Patient Experience Survey (NCPES) aims to monitor what's working well and identify what could be improved for future cancer patients. All NHS patients who have cancer related care or treatment as an inpatient or day case during the sampling period are invited to take part.
Results are published at a Trust, Alliance and Regional level, on the NCPES website.
The survey is run by Picker who are an independent research agency and administers the survey for NHS England. Picker, is responsible for the technical design, implementation and analysis of the survey.
Eligibility
All adults (aged 16 and over) NHS patients, with a confirmed primary diagnosis of cancer, discharged from the Trust after an inpatient episode or day case attendance for cancer related treatment in the months of April, May and June of the current year.
Taking part is completely voluntary and you will be sent an invite from Picker.
However, if you do not wish to receive any reminders about the survey then please send a blank questionnaire back and you will be removed from the current survey, otherwise you will continue to receive reminders.
You can also send an email to Picker or call the helpline number on the letter and Picker will remove you from the current survey.
Why should I take the survey?
The National Cancer Patient Experience Survey aims to understand people’s experiences of cancer care across England. Cancer services use the survey results to make improvements based on what really matters to people.
It is important to take the survey as the feedback we receive from patients can improve the quality of care in cancer services and help shape the services to better meet people needs based on what really matters as well as their preferences.
Please view the video below for more infromation on the importance of completing the NCPES survey.
Case Study: National Cancer Patient Experience Survey – Improving Support for Black Men with Prostate Cancer.
In this video, we hear from Evan, Colin and Vernon about their experiences and the importance of participating in surveys to help shape cancer services.
One in eight men will get prostate cancer, but it’s even more common in black men, with one in four getting the disease. Informed by results from the National Cancer Patient Experience Survey, The Brother to Brother, Man to Man group was set up by Guy’s Cancer and the South East London Cancer Alliance (SELCA), to improve support for black men with prostate cancer.
How can I find out more about the survey?
You can find out more about the survey at www.ncpes.co.uk or you can take a look at a summary of the national results from the most recent National Cancer Patient Experience Survey.
For further information or to opt out of the survey contact Heather Milner Secretary to the Cancer Management Team and the Cancer Psychology Team on 01484 343490 or heather.milner@nhs.net
